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Shipping and Returns

 

 

  • What are your shipping times?

    All of our Scrub Buddy inventory is stored, processed, and shipped from our warehouse in Moreno Valley California. All of our orders ship out within 1 day and take 5-7 days to all states within the continental United States. Shipping to Alaska and Hawaii takes 7-10 business days.
  • Where do i return my Scrub Buddy?

    To receive a full refund to your credit card account, please return the order to us at:
    Scrub Buddy C/O ShipBob, Inc
    28010 Eucalyptus Ave,
    Building #1 Moreno Valley, CA- 92555
  • Do you ship internationally?

    At this time, our website does not ship outside of the the U.S.
  • How do I change or cancel my order?

    Orders submitted on our website process and ship very quickly; regrettably, we cannot cancel or modify orders. We are sorry for any inconvenience this may cause.
  • Sales Tax

    All orders shipped from tryscrubbuddy.com will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped. Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation e-mail and packing slip.
  • Shipping Confirmation

    Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please contact customer support here.